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Jobs in Singapore   »   Jobs in Singapore   »   General Manager / Chief operating Officer
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General Manager / Chief operating Officer

The Tea Party Pte. Ltd.

1. Operational Strategy and Management

  • Develop and Implement Operational Policies: Design and enforce policies and procedures to ensure smooth and efficient business operations.
  • Streamline Processes: Continuously improve operational processes to enhance efficiency and productivity.
  • Resource Allocation: Manage resources effectively, including staffing, budgeting, and technology.

2. Leadership and Team Management

  • Leadership: Provide strong leadership to ensure that all departments align with the company’s vision and objectives.
  • Team Development: Recruit, mentor, and develop senior managers and key staff to build a high-performing team.
  • Performance Management: Monitor and evaluate the performance of different departments, setting targets and assessing outcomes.

3. Strategic Planning and Execution

  • Strategy Implementation: Collaborate with the CEO and other executives to develop and implement strategic plans.
  • Goal Setting: Set operational goals and ensure they align with the company’s strategic objectives.
  • Risk Management: Identify potential risks in operations and develop strategies to mitigate them.

4. Financial Oversight

  • Budget Management: Oversee the development and management of operational budgets.
  • Cost Control: Implement measures to control costs and improve profitability.

5. Operational Metrics and Reporting

  • Performance Metrics: Develop and track key performance indicators (KPIs) to measure operational success.
  • Reporting: Provide regular reports to the CEO and board of directors on operational performance and key metrics.

6. Cross-Functional Coordination

  • Interdepartmental Collaboration: Facilitate communication and collaboration between various departments to ensure cohesive operations.
  • Project Management: Oversee major projects and initiatives to ensure they are completed on time and within budget.

7. Customer and Stakeholder Engagement

  • Customer Focus: Ensure that operational processes are designed to meet customer needs and enhance satisfaction.
  • Stakeholder Communication: Engage with stakeholders, including investors and partners, to ensure operational alignment with their expectations.

8. Compliance and Quality Assurance

  • Regulatory Compliance: Ensure that operations comply with relevant laws, regulations, and industry standards.
  • Quality Control: Implement and monitor quality control measures to maintain high standards in products or services.
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