- Handles day to day order takings and in-house system data entry.
- Builds relationships with existing customers by understanding their needs and assisting with their queries.
- Manages customer orders and communicate requirements to internal stakeholders (Sales, Supply, Operations) to ensure smooth fulfilment of orders.
- Liaises and updates customers of the status of deliveries.
- Follows up with billing matters.
- Processes sales orders and verifies purchase orders.
- Assist on general administration matters.
- Coordinates import and export shipping activities in liaison with customer, supplier and shipping agent.
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