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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Operations Manager I
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Service Operations Manager I

Mci Career Services Pte. Ltd.

Mci Career  Services Pte. Ltd. company logo

Job Summary:

  • Salary: UP $8,600
  • Office hours (9am-6pm)
  • Location: East


Job Responsibilities:

  • Responsible for daily operations of BHS (ICS) system within site base operational teams, with commitment towards expected customers’ service levels.
  • Continuous improvement of the system operations and team performance.
  • Performance communication and reporting.
  • Communication and performance measurement of 3rd parties.
  • Responsible for execution of knowledge development and quality of (department) expertise within BHS operation teams.
  • Responsible for workload management within relevant duty operational crews.
  • Manage and improve the performance of the Automated Handling system and the operational crew.
  • Performance BHS operation communication internally and with customers functional departments.
  • Continuous focus on Health and Safety on SBS services site and crew.
  • Responsible for optimization of operational projects execution on service site (of relevant services within service portfolio).
  • Monitor and supervise the preventive and corrective maintenances of SBS system facilities.
  • Cooperate on solving BHS systems errors.


Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.


By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.


**We regret to inform that only shortlisted candidates would be notified.


Chan Yue Yi

Registration Number: R23112442

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

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