Job Description:
Lead and manage the floral department, ensuring smooth operations and client satisfaction. Responsibilities include:
• Overseeing office tasks, inventory management, and order processing
• Managing client and hotel appointments for events
• Supervising banquet and wedding floral setups
• Building relationships with wholesalers and growers for supplies
• Ensuring top-tier customer service and resolving issues
• Handling payments, invoicing, and budget management
• Managing decorative and floral supplies for projects
Requirements:
• Proven experience in floral design and management
• Strong leadership and customer service skills
• Vendor and supplier management expertise
• Multilingual abilities preferred
