Product area
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Job description
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Qualifications
Job responsibilities
- Manage a portfolio of medium and large businesses. Understand their growth drivers, identify opportunities, manage risks, and create multi-quarter plans.
- Support the annual digital marketing strategies and ensure a seamless customer experience.
- Develop an understanding of Google Ads products and communicate their benefits to clients.
- Analyze data and insights, identify trends and opportunities for growth within the customer portfolio.
- Collaborate with internal teams, ensure effective campaign execution and provide exceptional customer service.
Minimum qualifications
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
Preferred qualifications
- Experience with Google Ads products.
- Understanding of business practices and cultural nuances in Singapore, Malaysia, Philippines, or Pakistan.
- Ability to clearly articulate ideas and solutions to clients.
- Ability to analyze data and derive actionable insights.
