System Engineer is to support infrastructure projects, ensuring schedules are in progress, requirements and scope meet and the project executes within management-defined guidelines. The role also includes communication and engagement with various stakeholders within the specific domain.
· Maintain and operate and troubleshoot Microsoft 365 related issues and services
· Manage Microsoft 365 security administration in collaboration with the security team
· Manage corporate software licenses
· Lead or involve in projects as assigned
· Responsible for the IT infrastructure maintenance, project management and operations support at local and regional level.
· New Technology assessment, installation, setup, and testing. Make and recommend system proposal and IT security for decision-making
· Support on IT Budget Planning
· Involve in IT roadmap and strategy planning by understanding implemented products technology’s lifecycle and roadmap
· Lead and drive existing core system technical refresh planning and execution
· Provides regular updates and reporting on a timely and accurate fashion
· Assist superior in establishing, maintaining, and enforcing IT procedure and policy governance
· Plan, lead, and direct fellow IT Engineer’s efforts towards assigned tasks and goals
· Implement and manage Windows-based infrastructure and associated technologies.
· Monitor and maintain the health, performance, and security of Windows servers and systems.
· Administer Active Directory, Group Policy, DNS, DHCP, and related services.
· Install, configure, and manage Windows servers and services, including IIS, SQL Server, System Centers, etc.
· Collaborate with cross-functional teams to implement and support enterprise-wide solutions.
· Perform routine system and application updates, patches, and upgrades.
· Develop and maintain documentation related to system configurations, processes, and procedures.
· Provide level 2 and level 3 support for Windows-related issues.
Participate in on-call rotation for after-hours support as needed
Requirements :
- Microsoft 365 Administrator Expert (MS-102)
- Good understanding of IT architecture, platform solutions design & strategy and application & system integration.
- Excellent problem-solving and critical-thinking skills
- Ability to manage multiple tasks and meet deadlines
- Ability to think creatively and put ideas into action
- Excellent verbal, written, communication and interpersonal skills.
- Personal integrity, honesty, and the ability to maintain confidentiality.
- Strong interpersonal skills, customer orientation, team interaction/effectiveness, proactive, analytical and decision-making skills
