We are a corporate training and motivational course providers and seeking for a Customer Relationship Executive that delights in providing great customer service and achieving results.
Key Responsibilities:
- Respond and follow up on all programmes inquiries.
- Manage scheduling of training session with CRM.
- Handle transactions payments and records.
- Communicate cordially with customers and manage operation flow.
- Manage all customers’ service request and queries.
- Plan and manage customers’ programs, events and activities.
Pre-requisites
- At least 2 years of relevant experience.
- Passionate about customer service.
- Proficient in Microsoft Word and Excel.
- Excellent written and oral communication skills.
- Great interpersonal skills and cheerful personality.
- Excellent ability to multitask.
- A working knowledge with marketing and CRM is a plus.
Please note that only shortlisted candidates will be notified.
