Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
We are currently looking to hire a Network Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
JOB TYPE:
Long Term Contract
Position Overview:
A Network and Security Level 1.5 Engineer is responsible for the initial support and maintenance of OneCare’s client. This role provides 24x7 standby onsite and remote troubleshooting support, onsite HW replacement, security patches and firmware or software upgrade of Network and Security devices while ensuring SLA contractual obligation is meet.
Key Responsibilities:
1. Network and Security Maintenance:
o Perform routine network maintenance and system upgrades, including service packs, patches, and hot fixes.
o Hardware replacement which requires prepping up the replacement device with same firmware/software and patches with faulty device. This also requires basic to intermediate configuration.
2. Troubleshooting and Support:
o Identify and resolve network and security issues promptly.
o Provide technical support to end-users and escalate issues to higher-level engineers when necessary.
o Document network problems and resolutions for future reference.
3. Security Management:
o Adherence to all clients Security and Cyber hygiene policies.
o Respond to security audits and vulnerability assessments.
4. Incident Response:
o Part of the 24x7 rotational standby to support all clients 24x7 ensuring meeting SLA.
o Respond to network and security incidents.
o Participate in incident response drills and post-incident reviews.
o Follow all processes, including timely escalation to senior engineers.
5. Documentation and Reporting:
o Conduct and maintain accurate and up to date Preventive Maintenance report where contractually obligated.
o Daily regular accurate update of incident tickets.
o Collaborate with other engineers to ensure comprehensive documentation of network and security procedures/SOP.
Skills and Qualifications:
· Basic understanding of networking and Security concepts and protocols (e.g., TCP/IP, DNS. DHCP).
· Familiarity with network security principles and practices.
· Experience with network monitoring tools and security systems.
· Strong problem-solving and analytical skills.
· Excellent communication and teamwork abilities and able to work with less supervision.
· Relevant certifications (e.g., CompTIA Network+, Security+, Cisco CCNA) are a plus.
To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.
CONSULTANT DETAILS
Consultant Name: Khalid Farooq
Avensys Consulting Pte Ltd
EA Licence 12C5759
Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.
