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Jobs in Singapore   »   Jobs in Singapore   »   Information Technology Job   »   Application Support
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Application Support

Eps Consultants Pte Ltd

Eps Consultants Pte Ltd company logo

Note: This position is a 12-month agency contract, with the possibility of renewal based on performance.

Salary: Up to S$6,500

Working Location: Changi Business Park


Working Hours:

  • Standard office hours (9am-6pm), with 24x7 on-call support.
  • Available on weekends for production deployment support.

Overview:

  • Provide 24x7 support for Regulatory Reporting applications.
  • Coordinate infrastructure maintenance.
  • Manage new application releases and adhere to release management best practices.
  • Collaborate with Peer Application Teams, Infrastructure, Vendors, Security, and Change teams.
  • Address production issues promptly as per Service Level Agreements.
  • Enhance support processes to improve service levels and quality.

Responsibilities:

  • Coordinate with System Admins for Non-Prod and Prod environments.
  • Maintain and support regulatory reporting applications for SG, AU, and TW.
  • Analyze and address issues and incidents.
  • Update stakeholders on issues or maintenance activities.
  • Support and perform various patching activities (RHEL, OS, DB, ISCD-Server Hardening, DR Flips, NVA Issues).
  • Handle common activities (server procurement requests, firewall requests, NVA issues, UAM management, Cyber-Arc maintenance).
  • Perform VM maintenance (RAM, CPU, housekeeping, basic scripting, KeyExchange).
  • Assist with change management and other project-related activities (Marketplace, UAMS, Infra, PCF).

Requirements:

  • At least 5 years in production support.
  • Diploma/Degree in Computer Science, Information Technology, Engineering (e.g., Software, Systems), or a related field.
  • Strong technical skills in microservices and batch technologies, including Elasticsearch, Grafana, and OpenTelemetry.
  • Experience with containerized environments (PCF) and modern development tools (Agile, CI/CD, Git, Terraform, Jenkins).
  • Proficiency in OS (RHEL, Windows Server), Unix/Linux Shell Scripting, and SQL.
  • Hands-on experience with MSSQL, Oracle, MariaDB/MySQL, and ETL processes.
  • Solid debugging, troubleshooting, and problem-solving abilities.
  • Preferably banking experience.
  • Ability to perform root cause analysis and work with cross-functional teams effectively.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

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