x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Singapore   »   Jobs in Singapore   »   Information Technology Job   »   6723 - Technical Support Engineer [ 5 days | Henderson Road | Mechanical Knowledge ]
 banner picture 1  banner picture 2  banner picture 3

6723 - Technical Support Engineer [ 5 days | Henderson Road | Mechanical Knowledge ]

The Supreme Hr Advisory Pte. Ltd.

The Supreme Hr Advisory Pte. Ltd. company logo

Location: Henderson Road

Working Hour: Mon to Fri 9AM – 6PM (Flexible)

Salary: $4000 to $5000


Main responsibilities:

  • Be the technical and commercial interface between company and customers
  • Perform in house repair and manage all workshop activities
  • Assist customers in the repair and maintenance activities, but also with providing spare parts and associate services
  • Identify and translate customers’ requests ;
  • Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
  • Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
  • Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
  • Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
  • Occasionally promote to customers company's technical training sessions and sales of spare parts and repairs ;
  • Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
  • Be the technical interface within company’s departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
  • Identify potential sales opportunities and forward the information to the sales teams.
  • Identify the spare parts needed for Sales team to quote to customer
  • Recommend spare parts needed for regular maintenance/during troubleshooting
  • Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
  • Curb warranty costs.
  • Maintain proper records of interaction with customers within the CRM tool


Job Requirement:

  • Have at least 3 to 5 years of experience in Mechanical Engineering.
  • Marine engineering with mechanical knowledge will also be considered.
  • With mechanical hands on experience is a must
  • Be willing to travel if needed.





WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No:R22106723

The Supreme HR Advisory Pte Ltd, EA No:14c7279

Sharing is Caring

Know others who would be interested in this job?