About Us
Founded in 1980, Hong Food has established itself as a leading seafood wholesaler in Singapore. Our mission is to provide top-quality seafood and food products while maintaining the highest standards of service and sustainability. Our dedication to excellence has made us a trusted partner for a variety of clients, including restaurants, retailers, and food service providers.
As part of Hong Food, we're a dynamic and supportive team. We encourage open communication and value your contributions to our mission. Regardless of your role, your work plays a crucial part in our continued success.
Job Responsibilities:
Order Processing & Inventory Management:
- Receive and review orders for accuracy.
- Submit orders into the system.
- Confirm details with customers (specifications, quantities, delivery dates).
- Monitor and manage inventory levels.
- Coordinate reorders with the inventory team.
Customer Communication & Order Fulfillment:
- Address inquiries and provide updates on order status.
- Resolve issues related to orders.
- Coordinate with the warehouse for timely shipping.
- Generate and process shipping documents.
Data Entry and Documentation & Coordination/Collaboration:
- Maintain accurate order records.
- Update customer information and prepare reports.
- Work with sales and logistics for smooth processing.
- Provide feedback for process improvements.
Compliance & Admin Support:
- Ensure adherence to policies, regulations, and confidentiality.
- Assist with reports, correspondence, and special projects.
Job Requirements:
- Strong organizational and multitasking skills.
- Attention to detail and accuracy in data entry.
- Proficiency in order management systems and Microsoft Office Suite.
- Proficiency in accounting software such as AutoCount.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
Work location: 181 Pandan Loop Block W, Singapore 128372
Nearest MRT Station: Clementi
Work Arrangement: 6 days per week
