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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Delivery Project Executive
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Service Delivery Project Executive

Starhub Ltd.

The Project Manager oversees the planning, implementation, and tracking of any assigned projects which has a beginning, an end and specified deliverables.


Responsibilities

  • Responsible for the start-to-finish delivery of StarHub WAN services projects
  • Responsible for maintaining a level of quality of delivery of projects and according to agreed schedules and clients requirements
  • Actively plans and manages project scope, schedules and resources
  • Leads diverse teams of stakeholders, either on specific projects in the short or long term or with regard to several projects on an ongoing basis
  • Identifies, assesses, manages the risks of the project and takes appropriate prevention action
  • Prevents project scope creep or mitigates it when it occurs, manage changes in clients requirements to Change Control processes, schedule slippage, technical problems and resources
  • Works closely with business/product managers, development and support teams to ensure end objectives are met
  • Ensures timely submission of reports for projects
  • Manages and build existing client relationships


Requirements

  • University or Polytechnic graduate in Information Technology, Engineering or related disciplines. Relevant experience without the required educational portfolio can be considered
  • Certifications in PMP, PRINCE2 or CITPM is preferred
  • Minimum 3-4 years of Project Management experience in a telco environment handling medium to large scale fixed services projects
  • Experienced in managing government WAN / LAN projects
  • Ability to demonstrate experience in managing diverse groups of stakeholders
  • Excellent interpersonal and communication skills with proven ability to influence all levels of stakeholders
  • Result-oriented, with energy and able to deliver in a very fast-paced environment

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