- Create good working environment and develop subordinates by identifying areas that needs training and action to support it
- Orientate and train employees so as to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual
- Manage an efficient team of kitchen and service staff by taking an active interest in their welfare and development
- Ensure daily opening and closing duties in the outlet are properly executed
- Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method
- Maintain high level of customer service as per QSC standards
- Ensure overall store image is maintained and the brand is well represented at all times
- Monitor opening and closing duties of the outlet
- Communicate daily and act as liaison between operations staff and management
- Ensure that POS system is operational and accurate at all times
- Provide co-ordination and services for both kitchen and service
- NITEC/Diploma in F&B Management or equivalent
- At least 2 year(s) of similar working experiences
- Proficiency in MS Office application
- Excellent interpersonal and communication skills
- Positive attitude with ability to influence and lead a team
- Able to work on weekends
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