About Our Client
- Focuses on the distribution and retailing of footwear, apparel, and accessories throughout Singapore
- 5 Days/ Weeks - Retail Hours
- Basic + AWS + VB + Commission + Transport Allowance
Job Description
- Oversee the day-to-day operations of multiple retail stores within the assigned district.
- Ensure all stores maintain a consistent level of operational excellence, aligning with standards.
- Set, monitor, and achieve sales targets for each store, driving store profitability and productivity.
- Analyze sales reports, key performance indicators (KPIs), and customer feedback to identify areas for improvement.
- Lead, coach, and develop store managers to ensure high levels of employee performance, engagement, and customer satisfaction.
- Provide training and mentoring to store managers and staff on products, brand values, and sales techniques.
- Ensure all stores adhere to visual merchandising guidelines and standards, creating a consistent brand image.
- Work closely with the visual merchandising team to ensure store layouts and displays are attractive and drive sales.
- Ensure that all stores provide a high level of customer service, resolving any escalated customer service issues effectively.
- Implement strategies to enhance the overall customer shopping experience and customer retention.
- Monitor inventory levels, shrinkage, and stock turnover rates to ensure effective stock management across all stores.
- Implement loss prevention strategies to minimize shrinkage and ensure the protection of company assets.
- Ensure all stores comply with company policies and procedures, including health and safety, cash handling, and opening/closing procedures.
- Conduct regular store visits and audits to ensure operational compliance and to provide feedback on improvements.
- Manage the district’s budget, ensuring cost-effective operations and optimizing resource allocation.
- Collaborate with senior management to prepare and review store budgets, forecasts, and financial reports.
- Coordinate and implement district-wide promotional activities and marketing campaigns to drive traffic and sales.
- Work with the marketing team to localize and adapt global campaigns to suit the local market.
The Successful Applicant
- Diploma/ Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 5 years of experience in retail management, with at least 3 years in a multi-store or district management role, preferably in fashion, footwear, or lifestyle brand
Reach out
Please submit your updated resume by using the APPLY NOW button
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
By applying for this role, you consent to Kanry Search Singapore Pte Ltd’s PDPA and e2i’s PDPA.”
Kanry Search Singapore|24C2261
Sarah Lau|R22110930
