Point of Contact Role for Quality or Supply incidents that impacts Customer Supply/Delivery Commitments to Customers.
Qtr End Management representing OM.
Centrally coordinate / manage OM related matters working closely with Stakeholders (OPF, TSP, GQ, FG, Logistics, Legal) in ASIA to enable smooth and efficient Operations for Customers and Customer Facing Roles.
Responsibilities
1.Collaborating on Site related Issues to CSO
2. MRB Type of issues contact point (Containment / Recovery / Mitigation)
3. Within the month Supply Risks / Opportunities coordination when multiple customers are fighting for priorities.
4. General Supply Guidance Publication (Monthly Basis to key customers with Supply Commit & RTF)
5. Educating / Sharing with internal Partners about Customer expectation so that they "UNDERSTAND" customers.
6. Quarter End Management from OM point of view
7. Enhance Customer Experience while improving efficiencies and producitivies.
Qualifications
1. Minimum 1year CSO or Customer Facing (Sales) Experience with proven "Customer Satisfaction" experience.
2. Good understanding of Micron and Customers Business and Customers Requirements.
2. SAP Order Management Experience.
3. Excellent Communication skill (English communication is a must)
4. Self driven, Data driven
5. Able to build strong collaboration with stakeholders such as GQ, TSP, OPF, FG, Logistics, Legal
6. Able to build Customer Ready Communication Package
Project Management Experience, Lean Six Sigma Experience are plu
