- Customer Service Counter Duty (mindset must meet the realist challenges and demands of a Primary School setting)
- To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are voluminous).
- Able to use school implemented IT system for administrative purposes.
- To handle daily varied requests and queries from parents / students / vendors / staff etc
- To call students to convey messages during ad-hoc / special events.
- To render first level assistance to walk-in students’ needs including sick & injured students. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.
- To handle / support situation when students’ vomit and soiled their clothes.
- To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
- To assist in general typing duties.
- To assist in stores supplies management / inventories during school holidays.
- To assist in all school events including catering / set up of rooms.
- To support any other general admin duties as and when required.
Requirement:
- Effective team player with good communication and interpersonal skills
- Ability to work well under tight schedules
- Independent, resourceful, has initiative and sense of commitment
- Excellent organisation skills
- Candidates should have at least 2 years of relevant experience working in a primary school environment
- Basic computer literacy skills such as MS Office - Microsoft word and excel
- Possess preferably one of the following qualifications:-
- Higher Nitec or Nitec
- GCE ‘O’ or ‘N’ Level certificate or the equivalent
