COMPANY DESCRIPTION
NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.
Our purpose is to achieve health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.
For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.
RESPONSIBILITIES
You will be responsible for managing and processing all administrative duties related to learning & development in a timely and professional manner
Learning Registration & Coordination
- Respond to learning requests and enquiries
- learning registration, withdrawal, cancellation and replacement
- class schedules, course details
- activation requests, queries or issues related to learning system accounts (e.g. AIC Learning Management System, LXP)
- Update and manage the learning catalogue
- Consolidate, upload and maintenance of learning records, including electronic filing of training certificates
- Point of contact for employees and external learning providers regarding changes in training, clarifications or request for supporting details
- Ensure all learning & development activities comply with policies and best practices
- Ad-hoc: Organise logistics for training sessions
Invoice Processing
- Manage and track the invoice process including:
- New vendor requests
- Raise Purchase Orders (POs)
- Verify and process invoices
- Liaising between Accounts Payable and training organiser for payment of invoices
You should have a Diploma in Business or a related field, with at least 1 year of working experience.
Additionally, you are
- Proficient in Google Suite (i.e. Google Sheets and Forms)
- Detail-oriented and process-driven to manage a large volume of learning requests, logistics and documentation
- An adaptable problem-solver to resolve challenges related to learning coordination and changing requests and situations
- Customer service-oriented to support our learners and stakeholders effectively
