Company:
Smart City Kitchen is a global leader in the cloud kitchen industry. Our commercial facilities are dedicated to food delivery and food preparation business. In Singapore, we are partnering with some fantastic restaurants such as Jollibee, Wingstop and Domino’s, to connect hungry customers with amazing food.
Our Facility Operations Team on the ground plays a crucial role in safeguarding our facility and providing a high standard of hygiene, safety and customer experience. We are looking for superstars like you to join our dynamic team and support our growing business!
About the Role:
The Site Supervisor will manage 2-3 facilities, overseeing a team of shift leads and runners. Responsibilities include managing food orders, resolving facility issues, maintaining high standards of facility conditions, and leading facility improvement projects.
Responsibilities:
- Manages 2-3 Facilities, and a team of shift leads and runners
- Fully on site, and split time between order processing and managerial tasks
- Handle in-person onboarding and offboarding kitchen handover with our clients
- Ensure a smooth facility operations, including order processing and order pickups, through hands-on monitoring, mediating and effective communications
- Coordinate communication between the Smart City Kitchen and the kitchens
- Respond to our clients’ inquiries in a timely manner, be the dependable face of our company
- Ensure daily, weekly and monthly tasks are completed per SOP, such as cleanliness, security, pest control, and kitchen audits
- Lead facility operations projects as needed
- Troubleshoot and resolve issues on site with a sense of urgency
- Execute facility improvement projects on site
- Maintain a positive attitude and team morale in a fast-paced, high-pressure environment. Guide the team on tasks and motivate them in challenging situations
- Be flexible and adaptable to changes
Who are we looking for:
- You have team management experience in a food service, hospitality or retail environment
- You are able to maintain a positive attitude and manner in a fast-paced, high-pressure environment
- You are able to communicate effectively in person and digitally
- You are able to solve problems independently with a sense of urgency
- You are a team player, punctuality and reliability is your forte
- You always go above and beyond, and are looking to progress in your career
- You can work both autonomously as well as with your teammates and with our customers
- You keeps an open mind, and be flexible and adaptable to changes
- Proficient in Microsoft Excel or Google Sheets
- Singapore citizens and permanent residents only
Benefits:
- From $3,000, with fast track promotion and compensation progression every 6 months
- 18 days annual leave
- 4 to 5-day work week
- Full medical coverage
- Monthly cell phone credit
- Mentorship and upskilling on the job
