Responsibilities:
- End user support
- Assist in Operating Systems Migration and related support.
- Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
- Responsible for correcting all problems associated to supported list of End User Equipment and Software.
- Installation of software/application.
- Provide accurate and timely documentation in IT Service Management Tool.
- Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
- Synchronizing application settings to environment requirement.
- Relocation of computer devices and peripherals.
- Setting up of the end users profiles for applications.
- Proactive update and follow up to end users.
- Guide end user on required applicable tasks
- Other adhoc task as assigned.
Requirement:
- Diploma or equivalent professional education in Information Technology or related
- At least 1 year of related working experience
To apply, please visit www.gmprecruit.com and search for Job Reference:24786
To learn more about this opportunity, please contact Gia Grace at [email protected]
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973
