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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Showroom Receptionist Ambassador
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Showroom Receptionist Ambassador

Byd By 1826 Pte. Ltd.

Byd By 1826 Pte. Ltd. company logo

BYD by 1826

Working Hour: 5 Days - 44 Hour a week (Minimum 1 weekend)

Location: Suntec City Mall Showroom


Job Summary:


The car showroom receptionist will be the first point of contact for customers and visitors, providing a warm welcome and assisting with inquiries. This role requires excellent communication skills, a friendly demeanor, and the ability to manage a variety of tasks in a fast-paced environment.


Key Responsibilities:

  • Customer Greeting: Welcome customers and visitors to the showroom with a positive attitude and professional appearance. Provide information about available vehicles and promotions.
  • Phone and Email Handling: Answer and direct phone calls, respond to emails, and handle online inquiries. Schedule test drives and service appointments.
  • Appointment Coordination: Manage the showroom’s appointment calendar, including test drives, service appointments, and sales consultations.
  • Administrative Support: Perform clerical duties such as data entry, filing, and maintaining office supplies. Prepare and distribute documents as needed.
  • Customer Service: Address and resolve customer queries or concerns, ensuring a high level of satisfaction. Assist with paperwork for vehicle purchases and service requests.
  • Visitor Management: Maintain visitor logs and ensure guests are directed to the appropriate staff members.
  • Sales Support: Provide support to sales staff by preparing customer information, maintaining inventory records, and assisting with showroom displays.
  • Showroom Maintenance: Keep the reception area clean, organized, and well-stocked. Report maintenance issues to the appropriate team.

Qualifications:

  • High school diploma or equivalent; additional certification in office administration or customer service is a plus.
  • Previous experience as a receptionist or in a customer-facing role, preferably in an automotive or retail environment.
  • Strong communication skills, both verbal and written.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
  • Excellent organizational and multitasking abilities.
  • Professional demeanor with a customer-focused approach.
  • Ability to handle confidential information with discretion.
  • Basic knowledge of automotive terminology is an advantage.

Skills and Attributes:

  • Friendly, approachable, and customer-oriented with a professional appearance.
  • Detail-oriented with strong problem-solving skills.
  • Capable of managing time effectively and prioritizing tasks in a busy environment.
  • Adaptable to changing situations and able to handle a fast-paced work environment.

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