We are an Immigration consultancy firm based in Singapore, and we are looking for Immigration Specialist to join our growing organization.
The incumbent is responsible to provide professional services and ensure efficient day-to-day operations of clients' documents requirements for various immigration needs.
- Liaising with clients and assisting with the application of the relevant Singapore immigration applications.
- Providing application overview, collating clients’ documents / information and addressing clients’ queries within Company’s stipulated response time, in a timely and professional manner.
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Assisting with the preparation and submission of client’s Singapore immigration applications (Citizenship / Permanent Residence / LTVP) and work pass applications (WP / SPass / EP / PEP / ONEPass).
- Managing full spectrum of case process from initiation to advising on outcome of applications.
- Providing immigration advice for clients.
- Managing systems / databases for application tracking and record-keeping purposes.
- Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
- Work effectively cross departments and within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.
The ideal candidate should:
- Possess a Diploma or equivalent in any field of study
- At least 3 years of relevant work experience in the Singapore immigration sector
- Possess a Certificate of Employment Intermediaries (CEI) license
- Strong attention to detail with organisational and analytical skills
- Good communication skills and passionate about client service
- Proficient in Microsoft office and Adobe
- Bilingual is preferred
Working Hours: 5-day work week, Mon-Fri, 9am to 6pm
Work Location: City Hall
