Job Description
As a Patient Service Associate, you will be expected to deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all of internal and external customer/patients, with the key aim of providing excellent patient care and satisfaction.
Duties and Responsibilities
- Register and schedule appointments for patients
- Assist doctors with administrative tasks and/or simple procedures
- Manage email, phone and upfront enquiries from patients
- Perform cashiering duties
- Provide chaperone assistance to patients
- Ensure overall décor and cleanliness in the clinic
Requirements
- Min Polytechnic Diploma, GCE A/O, Higher NITEC, NITEC qualification
- Experience in customer service will be advantageous
- Proficient in computer skills
- Team player with good interpersonal and communication skills
- Able to multi-task and work in a fast-paced environment
For interested candidates, please send your most recent and updated resume to [email protected]
Subject heading: Patient Service Associate
Andrea Eunice Tan Min Er
(R23112594)
Recruit Express Pte Ltd
EA License No. 99C4599
