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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Patient Service Associate (OFFICE HOURS, UP TO $3K, DIALYSIS SETTING) #HJW
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Patient Service Associate (OFFICE HOURS, UP TO $3K, DIALYSIS SETTING) #HJW

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo
  • Ensure daily posting, claim receipts posting and update receipt in a timely manner.
  • Ensure billing for each patient (various fees including treatment, admin/service fees, ad hoc charges like lab test) is completed after each treatment daily.
  • Ensure timely collection from patient for treatments and services rendered.
  • Follow up and update any long term and short-term funding bodies and notify both internal and external customer in a timely manner.
  • Assist relevant Account Receivables (AR) personnel to notify or update patients and work out payment arrangements with the patients or payor for any delinquent accounts.
  • Registration for any new patients
  • Inform new patients or designated care-givers the necessary details (e.g location of clinic and how to get there, HD slot allocated to patient, price per treatment and relevant documents clinical or non-clinical to bring for registration or subsequent dialysis sessions).
  • Financial Counselling of new or existing patients
  • Perform Finance Counselling or re-counselling (if any changes to funding or insurance/Medisave) and ensure all required documents are collected and submitted on a timely basis.
  • Assist patient to check their Medisave balance and their insurance scheme.
  • Verify patient Medisave Authorization form and relevant insurance forms and obtains preauthorization when required



Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]


Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

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