Responsibilities
- Deliver food orders from the kitchen to customers’ tables rapidly and accurately
- Act as the contact point between Front of the House and Back of the House staff
- Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
- Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
- Ensure food is served in accordance with safety standards (e.g. proper temperature)
- Check in with customers and take additional orders or refill water, as needed
- Remove dirty dishes and utensils
- Answer guests’ questions about ingredients and menu items
- Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
- Make sure families with young children get kids menus and special silverware sets
