McDonald’s is taking our business beyond the walls of restaurants - revolutionising how we interface with our customers. We are providing customers with enticing mobile, web, and kiosk solutions on the scale of industry leading retailers like Amazon and Alibaba. Technology is critical to our digital strategy – a top priority for McDonald’s.
As the command-and-control centre for IDL Technology, the Strategy Alignment & Planning Team aligns the Solution Services and Segment Technology Teams on IDL Technology’s priorities and serves as the main touchpoint for Global Technology, at large.
The Strategy Alignment & Planning Manager will lead the cross-functional initiative to confirm and then manage governance over an annual plan of technology deployments. To succeed in the role, the candidate is someone who will dive deep into details of the issues impacting their stakeholders, while also being able to connect the dots toward the group’s overarching business objectives. To execute fast, the candidate will have a high degree of comfort leveraging Excel-based automation.
Processes are never perfect and must change as the needs of the business change, so you will need to be curious and fearless in both re-engineering and promoting process changes that provide a net positive benefit for IDL Technology overall.
We are a global team spanning 6 countries supporting 80 Markets, so the ability to work asynchronously is paramount.
Key Skills
- Excel expert (i.e. VLOOKUPs, SUMIFs) who can create independently and coach others
- Actively listens in order to proactively assist stakeholders
- Can analyse issues and then articulate suggestions clearly and concisely
- Able to anticipate the needs of leaders
- Well-versed in the QSR industry, consumer technology, and understanding of the SDLC
- Has led multiple workstreams concurrently and able to prioritise competing deliverables based on importance and urgency
- Experience with troubleshooting cross-functional misalignment to both resolve ad-hoc issues, as well as implement process changes, applicable
- Prior experience in cost accounting or consulting would be an asset
