Duties
• Ability to utilize customer insight and data to translate into marketing strategy and drive quality leads generation
• Ensure thoughtful customer and employee journeys, leveraging data-driven operating models and design thinking to re-imagine top funnel awareness and engagements
• Be the overall coordinator and manage end to end of tactical campaigns, monitor campaigns post launch and implement improvements from learnings
• Passionate about creating joyful user experiences, design and implement thoughtful customer engagements , CJ/EJ
• Drive ideation across team and utilize Martech tools to optimize the digital journeys across all digital channels
• Supports implementation of digital initiatives ensuring delivery meets business objectives
• Collaboratively work with stakeholders to identify and define campaign use cases
• Have a creative eye to think outside the box and come up with new ideas or solutions to enhance customer engagements
• Attention to details and think holistically with the wider picture in mind
• Clear minded and ability to articulate product propositions to briefs to internal stakeholders
• Responsible for monthly reporting, maintain reports and support creating PowerPoint presentation decks
• Has an appreciation of risk management and regulatory compliance
• Exhibit a high degree of ownership and accountability
2. Requirements
• University graduate or diploma holder
• A minimum of 1 year of experience in financial services industry or in design thinking
• Strong interpersonal and communication skills
• Good organizational and project management skills
• Resourceful, creative and independent
• Possess analytical skills and design thinking skills preferred
• Good communication skills
• Multi-lingual will be an advantage
• Proficient computer skills, including Excel, Power Point, Word, etc.
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.
