Job Purpose:
- The role is to support the Credit Cards team in executing campaigns via the rewards system (One Loyalty System) to drive payment volume.
Principal Accountability:
- Support end-to-end campaign set up in One Loyalty System (OLS) to support the team in executing campaigns
- Gather user requirements from business users on the campaign requests
- Coordinate prioritisation of campaign requests
- Plan and execute User Acceptance Testing (UAT) and live verifications (LV) by drafting test scenarios, setting up data and validating results with business users to ensure desired outcome
- Collaborate with the Rewards Delivery Team and external vendor (OneEmpower) to prepare the Paraforms and set up campaign rules in OLS
- Manage the resolution of UAT and production issues for the campaigns with business and delivery teams
Requirements:
- At least 2 years of work experience in accessing/setup parameters for system
- Experience in conducting User Acceptance Test (UAT) and live verification (LV)
- Knowledge of Credit Cards and loyalty rewards systems (One Loyalty System) will be an added advantage
- Able to manage multiple stakeholders, multi-task and work under pressure in a fast-paced and dynamic environment
- Strong project management and organisational skills with great attention to detail
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.
