Responsibilities:
- Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and infrastructure teams to resolve incidents and/or mitigate outages.
- Perform in-depth analysis of production problems, identifies root causes and recommends solutions to resolve application malfunctions and prevent recurrence.
- Ensure all incidents, incidents and changes are progressed efficiently and effectively to meet application service levels.
- Help in identifying, coordinating, and implementing initiatives/projects that promotes efficiency and optimization of daily processes.
- Proactively identify opportunities to improve system efficiency and/or availability.
Requirements:
- Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and infrastructure teams to resolve incidents and/or mitigate outages.
- At least 8 years of Mainframe experience.
- At least 5 years of solid CARDLINK (Credit and Debit Card System) hands-on experience.
- Cards and payments domain Knowledge.
- Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.
- Expert knowledge and use of Mainframe tools such as; Endevor, File-Aid, Control-M.
- Prior application or production support experience is a plus.
Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]
We regret that only shortlisted candidates will be contacted.
EA License No. 01C4394
EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
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