About the Client
Our client is one of the reputed MNC firms in Singapore
Responsibilities
· Provide application support to various business users. Attend to business queries and business requests promptly.
· Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
· Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented
· Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
· Collaborate with the development team in identifying resolutions and transitioning of releases into production environment
· Participate in BCM activities or infrastructure related upgrade
· Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
· Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed
Skills/Requirement
Must have Skills:
· Degree in computer science/engineering or related disciplines.
· Min 4 years of experience in application development and support environment in ETL, Data warehouse, and business intelligence
· Individual must have working experience in ETL, Data warehouse and various business intelligence tools on Unix/Windows platforms.
· Mandatory Technical skills : Informatica (Infra and data workflow tracing), BI Tools such as QLK, SAS, Power BI, Oracle, Unix/Linux, AS400, Control-M, Shell scripting
· Knowledge of ITIL of similar framework will be advantage
· Experiences in Quantexa, Teradata, Big Data using Cloudera (CDH 5.8 or above), Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark are optional and good advantageous
· Excellent communication, interpersonal and analytical skills
· Excellent knowledge of banking business data across various sectors
· Excellent & proven Incident/Problem Management and organization skills a must
Interested candidates, who wish to apply for the above position, please send in your resume to [email protected] or click and apply https://go.persolkelly.com/job/apply/8790
We regret to inform that only shortlisted candidates will be contacted
PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)
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