Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!
We are looking for an Mid-Market Account Manager to join our dynamic team of creatives, engineers, marketers and brilliant business folks in APAC. You’ll consult with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line.
This is a full-time position based in our Singapore hub, but mainly covering the India market.
What you’ll do at Figma:
- Develop and execute end-to-end programs designed to drive product adoption and the expanded use of Figma Organization
- Held to quota and responsible for upgrades, upsells and renewals across book of business
- Establish and maintain relationships with key stakeholders within Mid Market accounts in India
- Analyze internal data to understand customer usage, including risks and opportunities
- Derive insights, develop strategy, then execute on improving customer engagement and product adoption
- Measure and analyze program results. Partner with marketing, product and analytics teams to A/B test and optimize program outcomes
We'd love to hear from you if you have:
- Proven Account Management experience in a fast paced, growing organisation
- Experience selling to the mid-market space in India
- Executive presence when leading conversations with C-level personas
- Ability to think strategically and tailor your approach to the client and close complex sales cycles
- Ability to prioritise competing demands from customers and balance their needs against those of the business
- Proficiency with sales and marketing automation tools
While not required, it’s an added plus if you also have:
- Experience selling to technical audiences
- An entrepreneurial mindset
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
