Service Delivery Manager
Job Description & Requirements
Our esteem client is looking for a Service Delivery Manager
The Service Delivery Manager ensure IT Infrastructure Service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary
Responsibilities:
- Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
- Involved in managing the IT Service Delivery Operation and Management.
- Experience in handling Project Budgeting, Delivery, Scheduling and Management.
- Good in Client, Vendor and Stakeholder Management.
- Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
- Involved in Service Delivery Management.
Requirements:
- Strong in Service Delivery Management.
- Knowledgeable in IT infrastructure, system and networking.
- Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
- Demonstrated Service Delivery Management and Project Management.
- Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
- Min. 5 years of Service Delivery Management.
- Good Degree in Electrical, Electronic Engineering
We respect your privacy and all communication will be treated with confidentiality.
If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]
We regret only shortlisted candidate would be contacted.
Kelvin Lee (Reg. No. R1872625)
STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)