Responsibilities
- Oversee the administration of course registration, certification processes, training subsidies, and payment management.
- Maintain comprehensive training records and evaluate the effectiveness of training programs to ensure they support present and future organizational goals
- Conduct regular reviews and update internal and external training courses to ensure relevance and alignment with business goals.
- Partner with management and business leaders to assess and identify training needs across the organization.
- Source, evaluate, and collaborate with external training providers to design and deliver tailored learning solutions.
- Manage and communicate the organization’s training calendar, course offerings, Standard Operating Procedures (SOP), and training policies.
- Lead and manage mentorship programs and other internal development initiatives to foster continuous learning.
Requirements
- Diploma or higher qualification in Human Resource Management.
- At least 3 years of experience in Learning & Development.
- Preferred qualifications include Advanced Certificate in Training and Assessment (ACTA) or Advanced Certificate in Learning and Performance (ACLP).
