Job Summary
Lead the CIB Data Management & Governance team’s activities in ensuring good Data Management and Data Quality within CIB platforms and process. These activities include but are not limited to:
• Leading complex root cause analysis of data issues, identifying, mobilising and collaborating with required SMEs to perform and conclude root cause analysis.
• Review root cause analysis outcome with recommendations on proposed solution in collaboration with relevant SMEs.
• Provide thought leadership on data design best practices.
• Collaboration with Chief Data Office (CDO) and CIB downstream data consumers in defining pan-bank cross-cutting solutions.
Strategy
This role is positioned to support the Head of Data Governance & Management CIB & EA and the Head of Data Governance & Programmes CIB, focusing on ensuring good Data Governance and Management.
Business
• Develop a cross-cutting view and understanding of the current state of data, processes, and systems for CIB.
• Lead complex root cause analysis for data issues involving CIB systems & processes, partnering with Subject Matter Experts in these areas.
• Lead problem statement definition through requirements verification of data consumers, current state of data producers and gap analysis of consumer requirements against data production.
• Effectively engage senior business stakeholders across geographies - Strong communication skills and ability to tailor complex content to stakeholder audiences.
• Build strong and effective relationships with programme and business counterparts.
• Proven experience in co-ordination of multiple dependencies and stakeholders in complex, large scale deployment environments
Processes
• Work in Enterprise agile environment and guide the relevant Data, Product and Process owner teams in shaping problem statements, defining approaches to root cause analysis of specific complex problems and identifying impacted stakeholders for engagement.
• Alignment to CIB Data Quality Issue Management and Resolution process in ensuring that root cause analysis and solution definition hand-off into solution delivery.
• Support feasibility and options analysis for solution of complex data issues arising from CIB Issue Management register.
• Master and gain in-depth understanding of the Data Quality standards, CIB logical data models (where applicable) and data flow across domains to ensure the smooth and effective solutioning of Data issues across CIB.
Key Responsibilities
People & Talent
• Influence teams and individuals across CIB and downstream data consumers to ensure that deliverables are completed timely and to the required quality standards
• Effectively manages relevant business stakeholders across CIB
Risk Management
• Work closely with the Process Owner of the CIB Issue Management and Resolution process to prioritise / resolve highest risk data issues.
Governance
• Supports the setup and/or maintenance of the relevant governance forums
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Head of Data Management, CIB
• Head of Data Management & Governance
• CFCC / Risk Framework Owner
• Operational Risk
• Standard Owners
• Central Data Office (CDO)
• Chief Product Owner and the Hive
• Client Coverage Business Heads/ delegates
• Product Management (System/Platform Owners)
• Technology Delivery Partners
Our Ideal Candidate
Specific skills/experience/attributes:
• 10+ years experience working in a financial institution with knowledge of banking processes and data management
• Experience with reviewing, understanding, and mapping a complex business process to determine how specific regulatory obligations & policy requirements impact a process and the respective controls/elements in those processes
• Experience with designing solutions to meet policy and regulatory requirements for existing processes, in collaboration with technology
• Strong prioritisation and organizing skills matched with the ability to manage stress, time, and change effectively
• Prior experience working in Agile Scrum team will be advantageous
• Strong stakeholder management skills with experience in managing various stakeholder groups
• Strong problem solving / analytical skills
• Ability to take initiative, identify opportunities and work with minimal management oversight
• Excellent communication skills – oral, written and presentation
• High level of attention to detail with the ability to identify areas of focus for solution design and implementation
• Ability to create effective work relationships across functions & borders
• Good presentation, time management, negotiation and influencing skills
• Any other relevant project management certification(s)
Role Specific Technical Competencies
- Data Management
- Project Management
- Business Acumen
- Planning: Tactical, Strategic
- Agile Methodologies
- Analytical Thinking
- Business Process Design
- Stakeholder Management
- Communication (oral, written, presentation)
- Time Management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
