Position Summary
As Server & Database Engineer, your role is to work within an infra team to ensure the stability, integrity and efficient operation of the in-house information systems that support core organizational functions. You are also required Implement Windows & Linux based infrastructure based on business requirements, Ongoing maintenance, security, and availability of Windows based infrastructure based on business requirements.
Key Responsibilities
- Able to independently troubleshoot and debug complex Wintel issues involving Windows (Win2008r2/2012/2016/2022) platform, VMware hypervisor, SAN Switches and DELL Storages.
- Engage in the maintenance and support activities, which include troubleshooting, incident response, and patching in a timely manner.
- Provide level2 and level 3 support for Windows-related issues.
- Evaluating Systems architecture and propose recommendations are required.
- Develop and maintain IT SOPs, documentation, and asset inventory.
- Implement Windows based infrastructure based on business requirements.
- Ongoing maintenance, security, and availability of Windows based infrastructure based on business requirements.
- Troubleshoot and resolve Windows OS related incidents and problems according to customer processes.
- Perform Root Cause Analysis (RCA) for OS related service problems as part of problem management.
- Liaise with support vendors for maintenance, support or issues resolution.
- Support Windows Server based systems, system software, clustering software and system management agents.
- Assist in analyzing historical usage for tracking and trending by CPU, memory, I/O and storage.
- Implement capacity improvement plan.
- Assist in developing and maintaining the Technical Disaster Recovery Plan. Provide technical support during disasters.
- Execute Technical Disaster Recovery plan during DR and DR drill.
- Setting up and managing
- Windows Active Directory, inclusive of managing GPOs and user profiles.
- Windows Clustering.
- VMWare hosts (inclusive of VCenters)
- Virtual machines, including all OS platforms (Linux and windows)
- Acronis / Commvault backup, including defining backup policies based on industry standards.
- Maintain and monitor Kaspersky Antivirus, including defining policies based on industry standards.
- Review event logs on a regular basis based on business requirements.
- Manage the server OS patching procedure and security hardening.
- Evaluate and review patches, before and after installation.
- Perform backup and restore of systems based on business requirement.
- Manage and monitor systems using monitoring software.
- Writing/updating technical design, build and process documentations.
Requirements
- Diploma/Bachelor’s Degree in Business Administration, Computer Science, or equivalent
- At least 5+ years of experience in IT Infrastructure environment.
- Certification such as MCSE, MCSA, or equivalent are a plus.
- Strong experience and knowledge in virtualization technologies (VMWare and Hyper-V).
- Strong knowledge and experience in managing Windows/Wintel servers and virtualization through VMware.
- Strong experience in managing and supporting Active Directory, ADFS, Group Policy, IIS, File & Print server, Cluster, DNS, DHCP, WSUS, O365, MS Team is a must.
- Strong experience in OS hardening, patching
- Strong analytical and problem solving/troubleshooting skills, combined with ability to provide quick resolution to problems.
- Proven ability to meet day-to-day operation, project planning and activity planning and implementation.
- Provide guidance on both technical and problem analysis aspects.
- Troubleshoot and remediate issues impacting the operation of the system infrastructure.
- Document the design, operation and troubleshooting of technology platforms and procedures.
- Strong initiate, good team player, enjoys taking ownership of issues, process driven and great attention to details.
- Excellent analytical and problem-solving skills.
- Strong written, oral, and interpersonal communication.
- Must be independent, resourceful, pro-active and a team player.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Knowledge in monitoring tools like SolarWinds, Zabbix, PRTG will be preferred.
- Knowledge in storage Management HP, DELL, IBM, NetApp Storage is an added advantage.
- Excellent analytical and problem-solving skills.
- Proficiency in PowerShell scripting and programming languages.
- Work experience in manufacturing systems is an added advantage.
