Responsibilities
- Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
- Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
- Establish contact (courtesy calls) with guests and render assistance where necessary.
- Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
- Any other reasonable job tasks as assigned.
Requirements
- PSLE or equivalent.
- Willing to perform rotating shifts.
- Positive attitude with outgoing personality and good communication skills.
- Experience in hospitality and knowledge of Opera is preferred.
