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Role: L3 Production Support
Job Requisition Number: JRINGSMDS
Job Level: 10 years of relevant experience (L4)
Location: Singapore
Below are the service provisions and responsibilities of the Personnel(s) as may be directed by the Customer from time to time.
- To be involved in Banking application's production level L3 support including WMS application.
- Responsible for liaising with the production support team for incidents reported, provide investigation and coordination with vendor, tester, user and L1/L2 team to identify root cause and fix/improvement.
- Manage and review testing scope with testing team. Support testing of fixes and implementation to production.
- Manage and review vendor fixes and support PI
- Investigate Ctrl-M batch job failures and provide workarounds upon failure
- Proactively monitor production PBI for closure.
- The role will require this activity to be performed on an end to end basis, across functional domains and technologies experience to handle BAU L3.
- Support includes middleware patching , OS Patching and certificate renewal support.
Please forward your resume in MS word format to [email protected] and
Please refer your friends for any IT openings as we have various positions.
Please do not send PDF Format Resume . Send the following details
1. Notice period
2. Current Salary
3. Expected Salary
4. Visa Status in Singapore
5. Current Location
