- Maintain thorough knowledge of the business, as well as an understanding of how that impacts the other entities of contact
- Monitor, coordinate, and communicate the strategic objectives of the business
- Collaborate and communicate successfully with other entities outside of the business
- Work with other staff members to develop a greater understanding of the business and any issues that arise
- Develop and foster relationships with the community, stakeholders, and other entities
- Collect, analyze, and utilize data and feedback to identify opportunities to improve the relationship between the business and the other entity
- Compile reports about particular incidents, events, or updates about an important issue for the business
- Proactively solve conflicts and address issues that could occur between the business and the other entity
- Promptly respond to incidents and other events as necessary
- Act as a positive representation of the business to the community
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