Business Support Manager - Southeast Asia

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Enterprise Services (BGES) has an exciting opportunity for a Business Support Manager – Southeast Asia (SEA). This role is based in Singapore HQ Office on a full-time permanent basis.

Boeing Global Enterprise Services (BGES) is a highly diversified team of 200+ employees internationally, providing internal services to 100+ non-USA locations, in 30+ countries, ensuring safe, secure & compliant operations in an effective and efficient deliver manner for our stakeholder communities. The team reports into Boeing Global, supporting regional teams and works in close collaboration with Enterprise Services, Global Real Estate, Facilities and Asset Management, Indirect Supply Chain, Enterprise Financial Services, Security & Fire Protection, IT and HR Services to deliver a global capability.

In this role, you are required to lead, coach, and develop BGES team in Southeast Asia, responsible for leading and continuously improving BGES’s internal services delivery, office operations, facilities management, asset management, business compliance, delegated services, providing safe & secured workplace, regional budget management, participate in developing real estate strategy, and stakeholder management. In addition, your focus is on business partnering with enterprise services, functional leaders, business unit leaders, country leadership team, key stakeholders, and employees. Driving operational excellence with continuous improvement mindset, people skills, ability to work with diverse team and influencing skills are ‘must-have’ to be successful in this role.

Position Responsibilities included, but not limited to:

• Lead, coach and develop BGES team in the SEA region (Singapore, Indonesia, Malaysia, Vietnam, Thailand).
• Enable timely and efficient BGES services delivery with ‘first time quality and services excellence’ focus.
• Oversee and manage office operations, facilities management & maintenance, and in-country business compliance.
• Provide Safe, secured, sustainable and compliant workplace to our employees, including identifying and implementing sustainability related initiatives in workplace.
• Develop and manage BGES regional budget in partnership with finance and other functions, with focus on cost-effective operations, cost savings and avoidance.
• Contribute to developing regional real estate strategy, including working closely with integrated project team on new facilities projects in the region.
• Prepare, own and report on monthly regional BGES and functional performance through quality governance and scorecards.
• Develop and manage business partnership with key stakeholders and leadership team at all levels.
• Instill a culture of continuous improvement and automation in all areas of BGES services delivery to enhance operational excellence, leading by example.
• Oversee and ensure strict compliance with internal BGES and enterprise policies, procedures, and guidelines, including updated BGES internal processes documentation.

Basic Qualifications (Required Skills / Experience):

• Bachelor’s degree or higher.
• 10 to 15 years of solid and extensive experience in multinational companies, leading office operations, facilities management, and business compliance.
• 5 to 7 years of leadership experience in leading, coaching and developing culturally diverse team in multiple countries.
• 5 to 7 years of experience in developing and managing budget for a division or a function.
• Extensive and proven track record of business partnering and stakeholders’ management at all levels of leadership in a complex reporting structure environment.
• 3 to 5 years of experience in implementing lean principles for continuous improvement.
• Ability to build relationship, establish trust and influence at all levels of management.
• Excellent communication skills, both oral and written, and outstanding presentation skills.
• Advanced and demonstrated IT skills in Excel, Power Point, Power Apps, Power BI, Share Point, and Word.
• Solid planning and priorities management skills with proven track record.

Preferred Qualifications:

• Critical thinking and Business acumen
• Strategy
• Facilities project management
• Candidates with certificate in Lean Six Sigma are preferred.

Employer will sponsor applicants for work visa status.

Relocation:

Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Other job-related information:

• Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.

Export Control Requirements: Not an export control position

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.