JOB DESCRIPTION
Reporting to the Executive Housekeeper, the incumbent will be responsible to but not limited to the following, create and promote an atmosphere that ensures guests' satisfaction, a feel of home away from home. This position requires strong attention to detail, leadership skills, and ensures quality assurance standards are met at all times.
- Overall smooth operations of the Hotel housekeeping operations.
- Familiar Current with the latest housekeeping and laundry technology.
- Build and maintain rapport with guests, business associates, community partners including government agencies for organisational success.
- Coach and develop team members to achieve corporate brand guidelines, service standards, and procedures.
- In the absence of the Executive Housekeeper, the Assistant Executive Housekeeper will operate the Housekeeping Department and all other areas of responsibility.
JOB REQUIREMENTS
- Preferably a Bachelor's degree in Hotel Management or relevant discipline.
- Minimum of 5 years in a supervisory Housekeeping role in a similar capacity, preferably in a 5-star class environment.
- Knowledgeable in Housekeeping operation and cleaning methods.
- Have excellent English communication skills both in written and spoken.
- Detail-oriented and possess a pleasant personality with excellent communication and interpersonal skills.
