Voted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities:
- Work across reception, concierge, and executive lounge
- Welcome guests warmly and assist with arrival/departure efficiently and accurately
- Handle guest feedback with empowerment and accountability
- Exposure to F&B operations (e.g., knowledge of food, wine, clearing plates)
- Manage Executive Lounge breakfast, high tea, and evening cocktail (including alcohol service)
- Collaborate with other departments to deliver memorable guest experiences
- Gain versatility through learning opportunities in the rooms division
Requirement
- Enthusiastic about crafting memorable experiences for our guests.
- Capable of working independently in a fast-paced environment.
- No prior experience necessary.
- Willingness to work night shifts, weekends, and public holidays as part of a 5-day workweek.
- Proficient in spoken Chinese (required for communication with Chinese-speaking guests).
