Job Objectives:
Oversees the daily operations of the Security Department. Train all security personnel in their areas of responsibilities. Supervise all activities of security staff to ensure compliance and proper application of department regulations and hotel policy. Handles, documents, and follows up with necessary persons regarding any accidents occurring in the hotel premises. Documents all action in the department, including but not limited to: emergencies, loss, theft, or accident.
Primary Responsibilites
- Manages the Security Department.
- Advises on management of security matters.
- Trains all security personnel in their areas of responsibilities.
- Supervises all activities of security staff to ensure compliance with and proper application of department regulations and hotel policy.
- Reviews policies, procedures, and instructions on a regular basis.
- Evaluates possible hazards or threats to security.
- Promotes a safety attitude amongst all employees.
- Ensures safety of persons in the hotel and property assets.
- Reports irregularity in employee or guest behavior.
- Handles loss, damage and accidents.
- Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
- Investigates theft as reported by guest or employee.
- Documents all action in the department, including: emergencies, loss, theft, or accident.
- Participates in weekly department heads meeting. Rooms Division Meeting and any other if requested.
- Coordinates emergencies with local authorities. Maintains good relations.
- Reviews emergency procedures regularly.
- Performs other duties as assigned by management.
Job Requirements
- Minimum education of Bachelor degree in Social Science or relevant discipline.
- At least 5 years’ experience in similar position in security & safety management. Loss prevention experience will be advantageous.
- Strong knowledge of local laws, investigative methods and fire safety.
- Criminal-free record.
- Have good English communication skills both written and spoken.
- Possess professional disposition with excellent communication and interpersonal skills.
