· Ensure daily opening and closing duties in the outlet are properly executed
· Overseeing outlet operations and maintaining its operational smoothness
· Maintain high productivity, quality, and customer service standards
· Respond efficiently and accurately to customer feedback
· Recruiting & hiring of restaurant staff
· Responsible for induction training and on the job training of new employees and also
newly promoted staff
· Responsible for employee's performance and discipline
· Responsible for achieving target sales and profit levels
· Liaise with Central Kitchen and external suppliers for ordering
· Manage stock levels of beverage and other related utensils and cutleries
· Backend duties: Sales report, stock takes, scheduling etc
· Ensuring safety, cleanliness and sanitation standards are adhered to by all staff
of the restaurant
· Help out at other outlets when needed.
· Handle any other duties assigned by Outlet Manager/ Area Manager
