Customer Service
· Listen to and document customer concerns and issues with their vehicle.
· Provide clear and concise explanations of recommended services and repairs.
· Offer advice on vehicle maintenance and warranties.
Service Consultation and coordination
· Schedule service appointments and manage the service workflow.
· Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
· Keep customers informed of the status of their vehicle throughout the service process.
· Review the service and repairs completed with the customer, ensuring satisfaction.
Administration
· Prepare and present accurate cost estimates for labor, parts, and additional services.
· Process service orders, invoices, and payments.
· Maintain detailed records of services performed and parts used.
Qualifications:
· Knowledge of automotive repair and maintenance
· Strong organizational and multitasking abilities
· Valid driver's license
Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]
