- Provide L1 to L2 support for infrastructure, network, and internal systems.
- Act as the first point of contact for internal users experiencing issues with computers, printers, and other IT systems.
- Support senior staff in testing, implementing, training, and providing hyper-care for new functions.
- Help senior staff coordinate with the central IT team on security and compliance requirements.
- Assist with purchasing, installing, configuring, and maintaining IT hardware, while updating IT asset and license information for review by senior staff or the support manager.
- Conduct regular internal IT audits and reviews based on established policies, reporting any non-compliance to senior staff.
- Follow guidance from the IT support manager and senior engineers to maintain a knowledge base and troubleshooting documentation.
- Assist senior engineers by reporting recurring issues for continuous improvement.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
Wecruit Pte Ltd
EA License No. 20C0270
