[Job ID:670864]
Responsibilities:
- Troubleshoot and resolve technical issues with semiconductor equipment and systems, including computer systems, complex software, and networked and wireless systems.
- Perform on-site installation, continuous improvement programs, parts overhauls, preventive maintenance, modifications, and repairs on equipment.
- Act as a company liaison with customers on administrative and technical matters for assigned projects.
- Coordinate logistics and equipment-related matters with customers.
- Respond to customer complaints, providing timely solutions to resolve their issues.
- Monitor product performance and provide regular update reports and feedback on customer service requests.
- Report common customer complaints to management to address and prevent future issues.
Requirements:
- At least Diploma/Degree in Mechanical/Mechatronics/Electrical/Electronics Engineering
- At least 2 years of relevant experience with semiconductor equipment knowledge.
- Strong communication and interpersonal skills.
- Meticulous, organized, and resourceful team player.
- Highly motivated and able to work independently with minimal supervision.
- Ability to work in a cleanroom environment.
- Availability to work or be on standby after office hours, on weekends, and public holidays.
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities
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EA Personnel Name: Wong Slaine
EA Personnel Reg. no.: R2096245
EA License no.: 07C5771
