Working hours: Mon – Thur: 8.30am – 6pm, Fri: 8.30am – 5.30pm
Telco MNC
Responsibilities:
- Claim Verification and Processing: Review, verify, and process promotional claims submitted by partners, ensuring they meet the established terms, conditions, and timelines of promotional agreements.
- Documentation Review: Ensure all required documentation (e.g., receipts, purchase invoices) is submitted and correct, flagging any inconsistencies or missing information.
- Partner Communication: Act as the primary point of contact for partners, providing clear updates on claim status, resolving any issues, and educating partners on claim submission requirements.
- Collaboration with Internal Teams: Work closely with finance, marketing, and sales departments to ensure promotions are executed as intended and that claim processing follows contractual terms.
- Issue Resolution: Investigate and resolve discrepancies or disputes in partnership claims, escalating issues when necessary to the Claims and Promotions Manager.
- Record Keeping and Audits: Maintain detailed and accurate records of all partner claims, ensuring they are easily accessible for audits and reporting.
Requirements:
- Proficient in Microsoft Excel – Pivot table, v-lookup, formulas
- Power BI and excel Macro skills will be strong plus
- Detail oriented and diligent
- Ability to manage internal stakeholders and partners
Please contact Terence at +65 9645 4048 your resume directly for fast response.
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
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