Job Description:
- Ensure timely and accurate processing of orders received through the order hotline.
- Ensure procedures for processing of item with sales restrictions, order that require price approval and other principal specified requirement are strictly adhered to.
- Co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning status of orders/ delivery arrangements and wrong orders.
- Assist in the processing of orders from other sources eg Fax, sales order or Electronic orders when required.
- Responsible for collection of information and timely log in of feedback in the CRM system.
- Verify and analyse information provided. Resolve issues on the spot whenever possible, otherwise assign task to relevant departments for resolution or rectification of feedback.
- Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, etc. or any other duties assigned.
- Any other tasks that may be assigned.
Job Requirements:
- Minimum Diploma in Business Admin discipline or relevant courses
- Good verbal and written communication skills
Interested candidates do attach your resume to [email protected]
Attn: Angela Celeste Poh Li Ying (R2095367)
Recruit Express Pte Ltd (99C4599)