Responsibilities
- Resolve complaints in an independent, effective and timely manner
- Deliver timely and quality responses to customers’ queries and feedback received at various customer service touch points
- Manage customer surveys and call-backs with accuracy and in a timely manner
- Support delivery of projects and monthly statistics
- Perform other duties periodically assigned by team lead
Requirements
- Diploma or degree in any discipline
- Problem solving skills
- Detail oriented
- Effective time management and multi-tasking skills
Qualified candidates are invited to submit their applications in (MS Word) format to
to Shaun Quek Yew Meng R1660732
Recruit Express Pte Ltd
EA Licence No: 99C4599
Only shortlisted applicants will be notified.
