Job Summary:
The Cleaning Department Manager is responsible for overseeing and managing all aspects of the cleaning and janitorial services to ensure a clean and safe environment. This role involves supervising a team of cleaning staff, developing and implementing cleaning schedule, managing budgets, maintaining inventory, and ensuring compliance with health and safety standards. The ideal candidate will possess strong leadership skills, detail oriented, and the ability to maintain high standards of cleanliness across all facilities.
Key Responsibilities:
- Develop and implement comprehensive cleaning schedules and routines for all facilities to ensure optimal cleanliness and hygiene.
- Supervise, train, and evaluate the performance of cleaning staff; provide guidance and support to ensure high-quality cleaning standards are met.
- Monitor and maintain inventory of cleaning supplies, equipment, and materials; manage procurement and negotiate with suppliers.
- Conduct regular inspections of facilities to ensure cleaning standards are maintained and identify areas for improvement.
- Develop and enforce health and safety protocols, including proper handling of chemicals and use of personal protective equipment (PPE).
- Coordinate with other departments to address specific cleaning needs and support special events, functions, and projects.
- Manage department budgets, including labor costs, supplies, and equipment expenses; ensure cost-effective use of resources.
- Maintain accurate records of cleaning activities, staff schedules, equipment maintenance, and inventory.
- Investigate and resolve customer or staff complaints related to cleaning services promptly and effectively.
- Stay updated on industry best practices, new cleaning technologies, and regulatory requirements.
Qualifications:
- Bachelor's degree
- Minimum of 3-5 years of experience in a cleaning, janitorial, or facilities management role, with at least 2 years in a supervisory or management position.
- Strong leadership and team management skills, with the ability to motivate and develop staff.
- Knowledge of cleaning procedures, products, equipment, and industry best practices.
- Familiarity with health and safety regulations and standards.
- Proficiency in using computer software for scheduling, budgeting, and reporting.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including evenings and weekends, if necessary.
