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A Retail Sales Assistant & Door Host plays a role in the efficient operation of a retail business. They're tasked to actively engage with customers, provide exceptional service and contribute to sales targets. A Retail Sales Assistant & Door Host’s tasks require a blend of customer interaction, product knowledge and administrative work. This helps them provide a seamless shopping experience while maximising sales opportunities. Retail Sales Assistants typically need a comprehensive understanding of the business’s product range, including features, uses and variations.
Here’s a detailed overview of a Retail Sales Assistant’s & Door Host job scope:
Retail Sales Assistant:-
· Communicating with guest/s to provide product information and offer
personalised solutions.
· Assist guest and providing product recommendations.
· Supporting sales targets by actively promoting products and cross-selling.
· Monitoring and replenishing stock levels in the retail area.
· Processing guest purchases accurately through the POS system.
· Creating visually appealing displays and maintaining store organisation.
· Maintaining store cleanliness and ensuring a safe shopping environment.
Door Host:-
· Welcome & receive guests in a friendly, approachable manner.
· Escort guests to a prepared table in accordance with outlets' seating
procedures.
· Manage and respond to guests’ enquiries.
· Assist in managing reservations.
· Work closely with superior to receive and coordinate all reservations and special
requests.
· Monitor flow of dining venue and maximize seating capacity to achieve a smooth
flowing service within busy environment.
· Maintain the guests’ profile and history, take note of all special occasions and
dates for example birthdays, wedding anniversaries, etc.
· Proactive in getting feedback from guests to improve day to day operations.
· Develop and maintain positive working relationships with colleagues and
support team to reach common goals.
· Personalize guest experiences with professionalism and a personal touch.
· Providing a positive and friendly guest experience for all guests.
· Ensure safety precautions are adhere at all times.
· Attend to special needs and requests from guests.
· Protect establishment and patrons by adhering to a strict code of cleanliness,
sanitation and safe distancing measures.
· Ensures each guest gets a fond farewell as they leave.
· Relay all guest comments to Superior.
· Any other ad hoc tasks as assigned by Superior.
Candidates with Food and Beverage, Retail and Customer Service experience is a plus.
Only shortlisted candidates will be notified.
Please forward detailed resume with photo, last drawn salary, expected salary and date of availability to [email protected]
Singaporean, Singapore PR and LTVP may apply. No quota for foreigners.
5 days’ work week (including weekends/ eve public holidays & public holidays).
*Basic+Commission
Details regarding benefits will be provided during the interview process.
